Tag: data recovery

Recovering data off a bootlooping Nexus 5

The situation

The Nexus 5 that I've had for almost 5 years started bootlooping repeatedly.

I've replaced/repaired multiple parts of it over the years but lately it had been more flaky than usual. For example:

  • Sometimes when booting it would show a "Firmware update in progress, don't disconnect your computer" message, even though there was nothing connected to the USB port.
  • It would randomly freeze and soft reboot when using it about once a week.
  • When propping it up on a book or something to angle the screen towards me, the screen would sometimes turn off and on (as it turns out, this was a warning sign)

I've been ready to replace it for a while, but couldn't justify it while this one was perfectly (ok, mostly) functional. That changed today when I tried to turn it on and it started bootlooping.

So buy a new phone and move on, right? Right, except I committed the cardinal sin of living in the digital age - not having complete backups. Yeah, yeah, I know.

I got most of it. I'd been using Syncthing to automatically back up photos, videos, and other files to my home server every night so they were all good. The problem was that I had been using FreeOTP-export to back up my 2FA secrets manually and the latest backup was missing a bunch of logins.

So I needed to somehow get into my non-booting phone and pull the data off it. At least because I was replacing it, all destructive options were on the table.

Diagnosis

The first step was seeing if other people had this problem. Some searching revealed that it was most likely the power button gone bad and being stuck in the pressed position.

To confirm this, I rapidly hammered the power button on a hard surface while booting, hoping that the jarring would un-stick it and let it boot. This sort of worked in that it would boot, but stopping at any point would result it it powering off again. It was also extremely difficult to tap it consistently enough to keep the phone on for long enough to pull any data off it.

The issue I mentioned earlier where propping the phone up made the screen turn on and off now made sense. I'm guessing this was causing a slight flexing of the power button switch, causing it to close and trigger. Over time this must've permanently bent something so it stayed closed, causing the bootloop.

Now that I had pretty much confirmed that it was something physically wrong with the power button circuitry, I messaged my friend Mike. When it comes to electronics, he's definitely more experienced than me. Plus, he lets me borrow his tools :)

The "fix"

The next day Mike came over with his soldering iron and we started brainstorming.

The plan of attack was to just take the power button off the board entirely. It can't always be pressed down if it's not on the board right?

In preparation for this, I wanted the phone to automatically boot when it was plugged into a charger so I wouldn't have to manually short the pins on the board. Fortunately this can be done with a fastboot command: fastboot oem off-mode-charge 0 (basically: don't allow charging while off, therefore turn on when charging).

After desoldering the power button from the main board, it was still bootlooping. Not good. I went back and cleaned up the solder to make absolutely sure that the power button signal pins weren't connected in any way. Still bootlooping when powered on. It would get to the bootloader and stay there, meaning the power button wasn't being pressed anymore, but when launching to either recovery or the main OS, it would immediately restart.

Looked into dumping data from the bootloader - impossible.

Reflashed the boot and recovery partitions - same thing.

Tried booting into recovery using fastboot boot <recovery-image> - bootloop.

sounds like it's time to cry

-- Someone on Freenode's #lineageos-dev channel after I explained the situation

Thankfully, it was not. Right after that, someone else asked if I had reconnected the battery. I had not.

Turns out that a working battery is required to boot the phone, even when it's plugged in. I had taken the battery out to desolder the power button and never put it back in since the phone seemed to boot fine without it. Whoops.

After plugging the battery into the board and booting the phone, it launched the main OS without any issues. Huge relief.

Recovering the data

With the phone booted up normally I used adb (running as root) to pull the 2FA codes and other important things that I knew I needed over to my laptop.

I really don't trust myself to remember everything so I booted the phone into recovery mode and pulled a complete backup of /data/data, /data/app, and /storage/sdcard (not actually an sdcard) to my laptop as well.

To make absolutely sure I didn't miss anything, I also pulled a raw image of the entire flash memory (disk-based encryption was not enabled) using adb pull /dev/block/mmcblk0 mmcblk0.img. Everything I need should be in the normal backups, but if not, I can always go spelunking through that image.

Lessons learned

  • If it's important, back it up automatically. If it's not automatic, at some point it will be missed.
  • Make sure you have the ability to get root access on every device you own before you need it - in this case I wouldn't've been able to pull the 2FA codes or do full backups without it.

Future plans

For the Nexus 5, I'm planning on either buying a replacement power button or maybe just soldering some wires to the exposed pads and snaking them out of the phone to an external button if I can't find one. The phone can then continue to be used as an app development testbed, a Chromecast remote, or as a basic emulation console until it dies for real. In theory I could keep using it as a phone too, but at this point I just don't trust it enough.

For my next phone, I've decided on the Xperia XZ1 Compact. It's a smaller phone that's mostly waterproof (IP68), has a fast SoC (Snapdragon 835), a headphone jack, SD card support, and great battery life. I have high hopes for it. Also, as evidenced by this post, having root access to the OS is pretty critical at times so I'll be flashing LineageOS on it ASAP.

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